Small business secrets...

International Women's Day 2022

Posted by Shweta Raina on Mar 9, 2022 5:19:20 PM

With women representing more than 60% of our teams, managers and senior managers, at bOnline, we’re committed to celebrating women each day. Our team is breaking the bias in unique ways and embracing the power, zeal and passion of women all around the world.

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Topics: Latest, women's day

How pandemic stimulated digital transformation of businesses?

Posted by Shweta Raina on Sep 3, 2021 2:14:54 PM

The digital age has revolutionised the way people work. Even more so after the pandemic began. 

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Topics: Latest, bOnline & Industry News

Businesses are switching to digital phone lines. This is why you should too!

Posted by Shweta Raina on Aug 23, 2021 9:57:37 AM

Gone are the days of people wanting traditional landlines using 100-year-old technology for their business. After BT announced that the traditional phone lines will become obsolete by 2025, many businesses are now switching to digital landlines and VoIP phone systems and benefiting. 

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Topics: Latest, bOnline & Industry News

4 ways to create a stellar calling experience with professional greetings

Posted by Amina Addow on May 11, 2021 12:38:26 PM

While it’s often overlooked, caller experience is a major customer touchpoint that shouldn’t be overlooked. Setting up these four critical in-call announcements can help you present a professional image to all callers. 

By presenting clear messages containing relevant information about your business shows callers you value their time and want to assist.

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Topics: Latest, VoIP

How to start your own small business in 2021

Posted by Amina Addow on May 6, 2021 12:00:00 PM

Starting a small business requires a lot of effort. There's a lot consider such as proper documentation, legal obstacles along with marketing and strategic development. However, this can be easily navigated if you have the right skill set and support. 

We have actionable and easy steps to help you get off on the right foot when looking into entrepreneurship. 

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Topics: Small business tips, Latest

6 cost saving tricks for small businesses

Posted by Amina Addow on Apr 28, 2021 11:00:00 AM

Let's face it, running your own small business is expensive, in fact, 90% of small businesses fail in their first year of trading. There's a lot to consider when first setting up a business, expenses, employees and stock. All of this can add up quickly when going about day to day business operations. It's important to have cost-saving measures in place to avoid problems with cash flow.

Here are six actionable tips to start saving money for your small business.

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Topics: Small business tips, Latest

7 ways to future proof your small business

Posted by Amina Addow on Apr 23, 2021 11:00:00 AM

As the COVID-19 pandemic has shown us, business and workplace culture can change instantly with regards to working, networking, and keeping your business afloat. 'Unprecedented circumstances' was the chosen buzzword for 2020 and with it a complete shake-up to how small businesses operate.

It's imperative to make sure your small business has a way of keeping up with changing times and to future-proof your organisation.

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Topics: Small business tips, Latest

How to create work-life balance as a sole trader

Posted by Amina Addow on Apr 21, 2021 1:28:07 PM

Working as a sole trader can be heavy-handed at best and isolating at worst, you're responsible for every aspect of your business from customer service to sales to business admin. It's important to be able to switch off every now and then to preserve your mental health.

Here are some tips on how to create a work-life balance as a sole trader.

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Topics: Small business tips, Latest

8 reasons to use a virtual number for your small business

Posted by Amina Addow on Apr 12, 2021 12:58:56 PM

No matter the size of your business, it's important to present a professional appearance to anyone who interacts with your business. This can apply to the email address you present on your website and more importantly a phone number. It's important to have a reliable and stable landline presenting number with added benefits such as call management features.

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Topics: Latest, VoIP

What does your caller experience say about your small business?

Posted by Amina Addow on Mar 30, 2021 2:45:12 PM

When the phone rings at your small business what happens? There are a number of scenarios that can happen such as the call is answered immediately, there is an auto attendant that directs the caller or hold music. All this is vital to the caller experience that your customers or stakeholders experience. It's important to know which one your small business is projecting day to day.

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Topics: Small business tips, Latest, VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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