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bOnline awarded Silver in Prestigious UK Customer Experience Awards 2020

Posted by Casey Solomon on Oct 16, 2020 3:32:48 PM

PRESS RELEASE: London, England – 16 October 2020 – bOnline Limited “bOnline”, a leading provider of internet connectivity and VoIP telephony solutions to UK micro-businesses, has been awarded the Silver Award in the UK Customer Experience Awards (UKCXA) 2020. The awards are one of the industry’s highest esteemed CX events recognising organisations providing innovative customer experiences.

bOnline receives Silver in Prestigious UK Customer Experience Awards 2020

bOnline creates a company-wide culture of customer obsession. Through the innovation of a best-in-class CX framework, bOnline focuses on driving data into action, acting on real-time customer feedback an implementing with an agile approach.

Anthony Karbian, Founder and CEO of bOnline, commented:

“Our team has achieved a great deal in the last 12-months on our journey to achieve exceptional customer service. We’re thrilled to be recognised with the Silver award. With this recognition, we can confirm our strong position in UK telecoms and accelerate our growth to establish bOnline as the VoIP provider of choice for UK micro-businesses.”

Casey Solomon, Head of Marketing & Customer Experience, commented:
“bOnline has proven itself as a truly customer-centric organisation, solidified by receiving the Silver Award for B2B Customer Experience - SME in this year’s prestigious UK CX Awards. I’m immensely proud of the team, and we’re honoured to be named among the leaders in customer experience.”

bOnline has also been ranked among the fastest-growing companies on Deloitte’s 2019 Technology Fast 500™ EMEA and as a finalist in the UK Growing Business Awards and ITPSA Awards 2020.

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Contact: Casey Solomon: E:

About bOnline Ltd. bOnline is the only internet connectivity and VoIP telephony provider in the UK focused 100% on micro-businesses. bOnline stands to serve UK micro-business customers, many of whom work from home, and need accessible and affordable telecom and VoIP solution. Today, thousands of businesses across the UK use bOnline, from fast-growing businesses, highstreet heroes and family-run businesses. bOnline continues to disrupt the industry by offering the lowest rates and delivering 5-star rated customers service. Find out information more at

About UK Customer Experience Awards (UKCXA) 2020

The UKCXA awards are the original and biggest CX awards in the world, held fully online from start to finish in 2020. Operated by Awards International, the UKCXA celebrates the incredible work done by CX professionals. More information visit

Topics: Latest, bOnline & Industry News, Press release

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