Small business secrets...

10 VoIP features your small business can't live without

Posted by Amina Addow on Jun 26, 2020 10:52:11 AM

VoIP phone systems include functionality beyond making and receiving calls. There are over 50+ features available designed to enhance call management, workflows and encourage collaboration. Using these features effectively can improve the overall customer experience and make sure your small business never misses a call. 

Here are ten VoIP features your small business can benefit from today.

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Topics: Latest, VoIP

What is a Hunt Group and how should you use them?

Posted by Lauren Bagdasarian on Jun 18, 2020 2:15:15 PM

Has your company ever spent hours searching through voicemails due to customers having trouble getting through to your business? Hunt groups are here to change the game for customers and tech services. They are designed to meet the needs and satisfaction of your customers efficiently

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Topics: Latest, VoIP

How to save with a VoIP phone system

Posted by Amina Addow on Jun 17, 2020 4:39:55 PM

We’ve talked at length on this blog on the benefits of VoIP and how it is shaping and enhancing communications in the business world. One of the biggest advantages of having a cloud phone system is the huge savings it can bring to your small business.

Statistically, switching to VoIP systems can save you a third compared to using traditional landlines and on average businesses save up to 75%.

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Topics: Latest, VoIP

VoIP: The Definitive Guide

Posted by Amina Addow on Jun 17, 2020 1:47:08 PM

"VoIP" stands for Voice Over Internet Protocol and means the use of the internet for telephony. It's the basis of many modern phone systems and allows voice calls through well known apps and services.

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Topics: Latest, VoIP

The BT switch off: everything you need to know

Posted by Amina Addow on Jun 16, 2020 3:25:35 PM

By 2025, BT plans to shut down their traditional telephone lines in favour of IP systems. Many small businesses will have to adjust to this change, in this article we'll go through questions you may have so you can understand this change and how it will affect your business.

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Topics: Latest, VoIP

5 reasons to ditch your office for a VoIP phone system

Posted by Amina Addow on Jun 12, 2020 2:59:58 PM

For businesses, relying on landline telephony has limits in today’s environment. Landlines are shackled to a location which requires you to physically be there to answer or force you to endure costly call forwarding and diverting charges to enable remote working - not to mention the added expense of engineering visits every time something goes wrong. 

A switch to a VoIP phone system or 'cloud phone' gives you options for working remotely and begs the question - “do I need an office at all?” 

Here are five reasons to ditch your office space and upgrade to a VoIP phone system.

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Topics: Latest, VoIP

When is the ISDN switch off?

Posted by Amina Addow on May 26, 2020 2:56:30 PM

The end of the landline is fast approaching and small businesses will need to find alternatives to traditional telephony. We've complied everything you need to know in regards to the switch-off.  From what Opernreach is doing, along with a run-down of what to expect in 2020.

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Topics: Latest, VoIP

6 signs your small business needs to switch to VoIP

Posted by Amina Addow on Apr 27, 2020 4:17:42 PM

Technology is evolving every year and consumers are usually quick to adopt the latest iPhones. However, companies are slower in the uptake, especially when it comes to upgrading their infrastructure. Sometimes, the reason is existing systems work fine or cutting costs and budget issues.  To stay competitive and survive in the business environment small businesses need to adopt innovations in communication technology. 

Here are a few signs that it may be finally time to upgrade your business phone system.

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Topics: VoIP

8 reasons why VoIP is perfect for entrepreneurs

Posted by Amina Addow on Apr 24, 2020 11:55:31 AM

As an entrepreneur or sole trader the most important person in your business, is you! You need to be able to reach every call that reaches your business, from identifying business calls to maintaining a work-life balance. A VoIP phone does all that at a fraction of the price.

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Topics: Latest, VoIP

Why small businesses shouldn’t use mobile numbers on their website

Posted by Amina Addow on Apr 22, 2020 2:45:19 PM

It may seem like a good starting point, but using mobile number does not give off the best image of your small business. This is common in the small business community. A study revealed that 86% of small business owners use their personal phone number for business. As your business grows over the years you'll soon start to feel the pain and limitations.

Here is why it's time to stop using a mobile line and how a switch to VoIP is a better alternative.

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Topics: Small business tips, Latest, VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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