Small business secrets...

Recently the Prime Minister has made a statement announcing new Covid19 restrictions in England. The main advice is for those who can, to work at home for the foreseeable future. There are other measures that apply in England beginning Thursday 24th September. 

Like many businesses, customer queries and sale leads are dealt with via the phone. Providing consistent excellent customer service is a challenge for any business. However, installing call queues can help and be an invaluable asset for your teams and business. Increasing the chance of calls being answered.

In a business setting, companies strive to make good relationships with their customers and potential business partners. Maintaining these relationships is essential for the success of further growth.

If employees and staff don't participate in the necessary networking to build these connections, the company will not be familiar with others in their industry and will lack personal relations with them. 

Today is International Small Business Day!

This day commemorates micro, small, and medium sized businesses.

All UK small businesses from all industries are welcome to apply for Small Biz 100! Having a chance at such a wonderful opportunity is hard to come by, so taking advantage of such an event can boost your company to greater heights.

It's no secret that the hardest year of business trading is usually the first. In fact, 90% of business tend to fail. We've complied tips to help you navigate this and on what to prioritise to ensure you have the enough funds, resources and partners to help you through it.

So, your new website is now live! Your business now has a virtual shop window open to everyone. Now there are some steps to take to make sure the right prospects to visit your site. 

Here are actionable tips to get your website off on the right foot and start generating leads.

It may seem like a good starting point, but using a mobile number does not give off the best image of your small business. This is common in the small business community. A study revealed that 86% of small business owners use their personal phone number for business. As your business grows over the years you'll soon start to feel the pain and limitations.

Here is why it's time to stop using a mobile line and how a switch to VoIP is a better alternative.

In our previous post we laid out what support packages the government put in place for small businesses. Now, more information is available on how to claim if your business has been hit by the COVID-19 pandemic.

Here's how small businesses can access government relief packages.

Over the past week, the Chancellor of the Exchequer Rishi Sunak has put into place plans to support small businesses during the disruption caused by COVID-19.