Small business secrets...

International Small Business Day 2020

Posted by Lauren Bagdasarian on Jun 27, 2020 11:54:23 AM

Today is International Small Business Day!

This day commemorates micro, small, and medium sized businesses.

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Topics: Small business tips, Latest

Small Biz 100 applications now open!

Posted by Lauren Bagdasarian on Jun 26, 2020 5:23:29 PM

All UK small businesses from all industries are welcome to apply for Small Biz 100! Having a chance at such a wonderful opportunity is hard to come by, so taking advantage of such an event can boost your company to greater heights.

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Topics: Small business tips, Latest

10 VoIP features your small business can't live without

Posted by Amina Addow on Jun 26, 2020 10:52:11 AM

VoIP phone systems include functionality beyond making and receiving calls. There are over 50+ features available designed to enhance call management, workflows and encourage collaboration. Using these features effectively can improve the overall customer experience and make sure your small business never misses a call. 

Here are ten VoIP features your small business can benefit from today.

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Topics: Latest, VoIP

What is a Hunt Group and how should you use them?

Posted by Lauren Bagdasarian on Jun 18, 2020 2:15:15 PM

Has your company ever spent hours searching through voicemails due to customers having trouble getting through to your business? Hunt groups are here to change the game for customers and tech services. They are designed to meet the needs and satisfaction of your customers efficiently

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Topics: Latest, VoIP

How to save with a VoIP phone system

Posted by Amina Addow on Jun 17, 2020 4:39:55 PM

We’ve talked at length on this blog on the benefits of VoIP and how it is shaping and enhancing communications in the business world. One of the biggest advantages of having a cloud phone system is the huge savings it can bring to your small business.

Statistically, switching to VoIP systems can save you a third compared to using traditional landlines and on average businesses save up to 75%.

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Topics: Latest, VoIP

VoIP: The Definitive Guide

Posted by Amina Addow on Jun 17, 2020 1:47:08 PM

"VoIP" stands for Voice Over Internet Protocol and means the use of the internet for telephony. It's the basis of many modern phone systems and allows voice calls through well known apps and services.

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Topics: Latest, VoIP

A small business guide to managing in a downturn

Posted by Anthony Karibian on Jun 17, 2020 1:46:24 PM

In unprecedented times such as the COVID-19 pandemic, sharp declines in consumer confidence and decreased sales can threaten all businesses, but small businesses are particularly vulnerable. 

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Topics: Latest, CEO's blog

The BT switch off: everything you need to know

Posted by Amina Addow on Jun 16, 2020 3:25:35 PM

By 2025, BT plans to shut down their traditional telephone lines in favour of IP systems. Many small businesses will have to adjust to this change, in this article we'll go through questions you may have so you can understand this change and how it will affect your business.

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Topics: Latest, VoIP

5 reasons to ditch your office for a VoIP phone system

Posted by Amina Addow on Jun 12, 2020 2:59:58 PM

For businesses, relying on landline telephony has limits in today’s environment. Landlines are shackled to a location which requires you to physically be there to answer or force you to endure costly call forwarding and diverting charges to enable remote working - not to mention the added expense of engineering visits every time something goes wrong. 

A switch to a VoIP phone system or 'cloud phone' gives you options for working remotely and begs the question - “do I need an office at all?” 

Here are five reasons to ditch your office space and upgrade to a VoIP phone system.

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Topics: Latest, VoIP

When is the ISDN switch off?

Posted by Amina Addow on May 26, 2020 2:56:30 PM

The end of the landline is fast approaching and small businesses will need to find alternatives to traditional telephony. We've complied everything you need to know in regards to the switch-off.  From what Opernreach is doing, along with a run-down of what to expect in 2020.

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Topics: Latest, VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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