Small business secrets...

A small business guide to managing in a downturn

Posted by Anthony Karibian on Jun 17, 2020 1:46:24 PM

In unprecedented times such as the COVID-19 pandemic, sharp declines in consumer confidence and decreased sales can threaten all businesses, but small businesses are particularly vulnerable. 

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Topics: Latest, CEO's blog

Why small businesses should not get VoIP via shared offices

Posted by Anthony Karibian on Mar 26, 2019 2:10:58 PM

It’s no surprise that Voice Over Internet Protocol (VoIP) has cemented itself as the communication technology of the future. With BT preparing for the end of the landline in 2025 and Openreach rolling out their plans for Single Order Generic Ethernet Access (SOGEA) later this month where broadband will be made available without line rental.

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Topics: CEO's blog, VoIP

The introduction of SOGEA

Posted by Anthony Karibian on Jan 15, 2019 1:47:56 PM

The landline is going out of fashion.

A recent survey showed 67.2% would get rid of their landline if it wasn’t still needed for broadband.

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Topics: CEO's blog, VoIP

Reality Check on Broadband Speeds

Posted by Anthony Karibian on Nov 28, 2018 11:50:27 AM

A recent Watchdog investigation televised on the BBC this month found that many UK customers are not getting the broadband speeds that they are paying for. This is not the first time that the leaders of broadband and telecom services have been in the spotlight.

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Topics: Broadband, CEO's blog

Landlines will be obsolete by 2025

Posted by Anthony Karibian on Jul 18, 2018 3:50:17 PM

Why are businesses so against cloud phones?

“BT has announced that it’s going ahead with plans that would see its existing public switched telephone network (PSTN) shut down in favour of having all phone calls be made using VoIP (Voice Over Internet Protocol, or cloud phone) systems.” Read more here.

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Topics: CEO's blog, VoIP

BT’s poor value business phone lines are here to stay.

Posted by Anthony Karibian on Nov 14, 2017 11:17:09 AM


Ofcom has been concerned that phone line rental prices had risen recently despite wholesale costs falling.

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Topics: CEO's blog

Virgin Media payment increases for customers - what can you do about it?

Posted by Anthony Karibian on Oct 11, 2017 9:56:38 AM

Virgin Media has just announced that its prices for phone, broadband and TV customers are rising with some customers seeing a 4.7 per cent hike in bills, which could be up to an extra £48 a year. The new increase will start in November although some users will see the changes to their bills as early as October 2017.

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Topics: Broadband, CEO's blog

‘Full Fibre’ for 6 areas in the UK. How will this benefit businesses?

Posted by Anthony Karibian on Sep 12, 2017 11:29:05 AM

The UK government has named the areas which will be subject to the ‘full fibre’ trial. This is an attempt to improve the country's incredibly slow broadband speeds which currently rank below most of Europe. Businesses, schools and hospitals will benefit from the pilot scheme in Aberdeenshire, West Sussex, Coventry and Warwickshire, Bristol, West Yorkshire and Greater Manchester, which are the first to trial the full-fibre network.  

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Topics: Broadband, CEO's blog

Ofcom's automatic compensation proposal

Posted by Anthony Karibian on Aug 31, 2017 2:32:50 PM

Earlier this year, telecoms regulator Ofcom proposed compensation for customers. Automatic refunds were proposed to be given to customers if their landline or broadband services are too slow, or if repair deadlines were rescheduled or missed.

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Topics: Broadband, CEO's blog

Why are UK broadband speeds trailing behind?

Posted by Anthony Karibian on Aug 23, 2017 9:46:00 AM

A new report shows that across the UK the average broadband download speed is 16.5Mbps, meaning we rank 31st in the world, and trail behind most of Europe.

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Topics: Broadband, CEO's blog

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About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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