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bOnline phone features: Enterprise voicemail greeting

Posted by Amina Addow on Feb 18, 2021 2:40:12 PM
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bOnline phone now allows your business to upload a custom professional voicemail greeting to callers.

Just upload, record or type out your message via your bOnline phone account holder dashboard. 

Having a professional voicemail greeting is a great way to present a clear message to all callers when you can’t get to the phone. By presenting a clear message to callers you’re ensuring that you receive every message to your business and the caller knows that their message has been left securely. 

Using the bOnline phone account holder dashboard, this greeting will play each time you miss a call. 

How to set up:

Voicemail (3)

To record:

  • Select ‘Call Flows’ and scroll down to ‘Voicemail Greeting’
  • Select ‘Record’ to record an audio message 
  • Using the prompts to “start recording’, ‘Stop record’, ‘Play Back’ and ‘Save’ or ‘Bin’ your recorded message.

To Upload:

  • Select ‘Call Flows’ and scroll down to ‘Voicemail Greeting’
  • Select ‘Upload’ to choose an existing audio file from your device and ‘Save’.

To activate Text-to-speech:

  • Select ‘Call Flows’ and scroll down to ‘Voicemail Greeting’.
    Select ‘Type-Out’.
  • Name your Voicemail Greeting.
  • Pick a preferred voice.
  • Type out your message.
  • Play your message and if happy select ‘Save’.

What to include in a closed greeting message
Not sure what to include in your voicemail message?

Here are some tips:

  • Your business name
  • Why you can’t come to the phone currently
  • Call to action (for example: call back tomorrow or leave a message.)


For a free bOnline phone demo, please call our sales team on 0203 697 4166, option 1 or email us at sales@bonline.com

Topics: Latest, Feature releases

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A blog by bOnline for news, tip and insights for  UK 'micro-business' owners.

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