Small business secrets...

Amina Addow

Amina Addow
bOnline's Brand Narrator Amina provides engaging and helpful content for small businesses. Amina explores technological advancements, community in the workplace and provides actionable tips & tricks for business growth.
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Recent posts

4 ways to create a stellar calling experience with professional greetings

Posted by Amina Addow on May 11, 2021 12:38:26 PM

While it’s often overlooked, caller experience is a major customer touchpoint that shouldn’t be overlooked. Setting up these four critical in-call announcements can help you present a professional image to all callers. 

By presenting clear messages containing relevant information about your business shows callers you value their time and want to assist.

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Topics: Latest, VoIP

How to start your own small business in 2021

Posted by Amina Addow on May 6, 2021 12:00:00 PM

Starting a small business requires a lot of effort. There's a lot consider such as proper documentation, legal obstacles along with marketing and strategic development. However, this can be easily navigated if you have the right skill set and support. 

We have actionable and easy steps to help you get off on the right foot when looking into entrepreneurship. 

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Topics: Small business tips, Latest

6 cost saving tricks for small businesses

Posted by Amina Addow on Apr 28, 2021 11:00:00 AM

Let's face it, running your own small business is expensive, in fact, 90% of small businesses fail in their first year of trading. There's a lot to consider when first setting up a business, expenses, employees and stock. All of this can add up quickly when going about day to day business operations. It's important to have cost-saving measures in place to avoid problems with cash flow.

Here are six actionable tips to start saving money for your small business.

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Topics: Small business tips, Latest

7 ways to future proof your small business

Posted by Amina Addow on Apr 23, 2021 11:00:00 AM

As the COVID-19 pandemic has shown us, business and workplace culture can change instantly with regards to working, networking, and keeping your business afloat. 'Unprecedented circumstances' was the chosen buzzword for 2020 and with it a complete shake-up to how small businesses operate.

It's imperative to make sure your small business has a way of keeping up with changing times and to future-proof your organisation.

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Topics: Small business tips, Latest

How to create work-life balance as a sole trader

Posted by Amina Addow on Apr 21, 2021 1:28:07 PM

Working as a sole trader can be heavy-handed at best and isolating at worst, you're responsible for every aspect of your business from customer service to sales to business admin. It's important to be able to switch off every now and then to preserve your mental health.

Here are some tips on how to create a work-life balance as a sole trader.

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Topics: Small business tips, Latest

8 reasons to use a virtual number for your small business

Posted by Amina Addow on Apr 12, 2021 12:58:56 PM

No matter the size of your business, it's important to present a professional appearance to anyone who interacts with your business. This can apply to the email address you present on your website and more importantly a phone number. It's important to have a reliable and stable landline presenting number with added benefits such as call management features.

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Topics: Latest, VoIP

What does your caller experience say about your small business?

Posted by Amina Addow on Mar 30, 2021 2:45:12 PM

When the phone rings at your small business what happens? There are a number of scenarios that can happen such as the call is answered immediately, there is an auto attendant that directs the caller or hold music. All this is vital to the caller experience that your customers or stakeholders experience. It's important to know which one your small business is projecting day to day.

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Topics: Small business tips, Latest, VoIP

Is your mobile number costing you business?

Posted by Amina Addow on Mar 16, 2021 2:00:00 PM

For small business owners starting out, it's common to want to use your personal mobile phone for work. It may seem convenient but the setbacks will become obvious in the future such as not being able to switch off, wondering whether every call is a personal or business and can damage your professional reputation.

Here are more reasons why using a personal mobile phone number isn't something you should be doing.

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Topics: Small business tips, Latest, VoIP

8 reasons not to use your personal phone number for business (and what you should do instead)

Posted by Amina Addow on Mar 11, 2021 3:24:13 PM

It may seem like a good starting point but using a mobile number for your small business but can be detrimental to your brand and relations with prospective callers. A study revealed that 85% of small business owners use mobile phones for business-related tasks on a regular basis. As your business grows over the years you'll soon start to feel the pain and limitations.

Here’s why it’s time to keep your personal and business number separate and move away from mobile phone use all together.

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Topics: Latest, VoIP

The real impact of missed calls for your business

Posted by Amina Addow on Mar 10, 2021 1:08:05 PM

As a small business owner, you may not consider missed business calls as an issue. Given today’s emphasis on digital communication such as social media and email, it’s easy to forget that phone calls also play an important role.

Unanswered calls are more important than we may think. Here’s the real impact of missed calls on your small business.

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Topics: Small business tips, Latest

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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