Small business secrets...

National telecoms provider BT has announced they will shut off their ISDN and PSTN services. The move brings to an end the use of analogue phone lines and moves communications technology into an entirely online space.

BT will no longer offer businesses the ability to acquire ISDN and PSTN after 2020, with the total switch off occurring in 2025. Here's what your small business needs to know in the run up to the switch-off.

Choosing the right type of phone system is a big decision for small businesses, playing a central role in communications. There are two primary formats to choose from: traditional business phone systems or upgrading to Voice Over Internet Protocol (VoIP). We've weighed up the costs of both to allow you to make an informed decision.

As part of the conscious shift from traditional landlines to mobile technologies Openreach has announced that no new Integrated Services Digital Network (ISDN) orders will be issued after December 2020. 

In light of the landline extinction in 2025, it’s essential to look for alternatives now and move away from ISDNs. Understandably this will cause a shake-up to telecommunications and it’s best to prepare your business now for the ISDN switch-off.

Small business telephony will be changing quickly as SOGEA comes into effect and traditional telephony issued by BT shut downs. This will see many businesses consumers needing to digitize their phone lines. In fact, the end of the landline is fast approaching with stop-sell being issued in 2023 and the service being completely revoked in 2025.

Small businesses will need to find alternatives to traditional telephony. We've compiled everything you need to know in regards to the switch-off.  From what Openreach is doing, along with a run-down of what to expect in 2020.

bOnline is excited to announce that we’ve been shortlisted by Customer Experience Awards 2020 for B2B Customer Experience SME.

In December 2020, Openreach will be rolling out their highly anticipated SOGEA with a soft launch in Salisbury before rolling it out nationwide in the lead up to the BT switch off in 2025. This will make broadband available without line rental for the first time, this shift will undoubtedly cause a shake-up in telecommunications as we know it. We’ve compiled what you need to know about this transition.

bOnline is pleased to announce that we've been shortlisted for Growing Business of the Year: Smaller Company (Turnover up to £10m)! 

Now in it's 22^nd year the award celebrates growth of SMEs in various sectors.

As with any other industry, VoIP has its own unique terminology. This can get confusing really quickly for an outsider without any prior knowledge of the system. 

If you are considering the switch to VoIP, here’s a quick walk through on what the technical jargon actually means.

By 2025, BT plans to shut down their traditional telephone lines in favour of IP systems.  The switch to VoIP couldn’t be more imminent but moving your telephony is simple. In fact, it can be done in five easy steps.

VoIP phone systems include functionality beyond making and receiving calls. There are over 50+ features available designed to enhance call management, workflows and encourage collaboration. Using these features effectively can improve the overall customer experience and make sure your small business never misses a call. 

Here are ten VoIP features your small business can benefit from today.