Small business secrets...

How your small business can save on call costs

Posted by Amina Addow on Feb 13, 2020 11:47:48 AM
Amina Addow
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Receiving and answering calls is essential for small businesses in terms of contacting customers or answering queries. However, telecom costs can be expensive, especially for start-ups. There are many ways to cut down on phone bills and keep expenses to a minimum. We delve into the best practical savings so you can focus on growing your business.

VoIP brings phone access to remote places

Using VoIP, locations that don't have a clear phone line connection are able to make and receive clear calls. The use of VoIP and mobile phones are slowly making landline phones become obsolete, especially if landlines are excluding rural areas, where VoIP doesn't.

Remote working could also eliminate the need for a serviced office space as your business can be easily operated anywhere.

Cut international phone costs by 90%

International call rates are one of VoIP’s unique selling points. VoIP can reduce the cost of international calls by as much as 90%, making it extremely affordable for small businesses to communicate abroad, or grow into these markets in the future. Use this feature

Acquire A Virtual Number

Switching to a virtual number has proved increasingly popular for business use. 

Cloud-based phone systems are extremely cost-effective to run, especially compared with a traditional phone line. It is estimated to save companies at least 30% on phone bills and most providers offer competitive and cheaper rates along with additional lines.

The added benefit of a virtual number is that systems are always being improved by the host provider. Additionally, when security breaches do happen, the provider will be best placed to deal with this and have it resolved quickly minimising downtime and without having to hire a costly IT technician. 

Get Rid Of Equipment

Nowadays, calls can be made without the need for hardware phones and landlines.

Cloud phones offer connectivity solutions through the internet and offers seamless communications. These calls can use simple headsets and software are easily downloadable on desktops. Furthermore, utilising a cloud rather than landline is the ability to work from anywhere with a minimum of infrastructure, equipment costs and repair bills.

Bundle Your Services

Finding the best business phone provider for your small business can be time-consuming and expensive. However, instead of searching thousands of companies to accommodate your business needs there is an easier option. Bundling IT services can give you exclusive discounts and featured packages.  In comparison to buying different services with another provider, you may not be getting the same savings.

By sticking with one provider for business needs could save you money in the long run and successfully bundling your services will also make it easier to scale.

Never miss a call

Don't lose out on revenue and make sure that every call is answered with the call forwarding option. You can set your mobile to ring when you're away from your desk, working from home or even on holiday! It allows you to make calls from anywhere too. No matter where you are, you'll be able to receive those all-important phone calls. 

The future of telecommunications

Moving your telephony to the cloud provides a solution that improves communications throughout your business. Switching to VoIP can bring many benefits to your small business such as flexibility, mobile working and lowering costs.

To find out more about how bOnline can help you set up IP phones which include international calling, see our packages or call our friendly small business experts on 0203 617 9950.

Topics: Latest, VoIP

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A blog by bOnline for news, tip and insights for  UK 'micro-business' owners.

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