Small business secrets...

Providing a great customer experience is one of the most important aspects of running a successful small business. If your customers aren’t satisfied, they won’t come back and make any further purchases from you. They certainly won’t recommend you to their friends, and they may even air their grievances in public, which has the potential to lose you sales and damage your reputation beyond repair.

For many people, the biggest barrier to starting their own business is finding the money to get their idea off the ground.

From my years of experience in online marketing, I’ve seen the fantastic impact a good website can have on the success of small businesses. Even the most basic online presence can give small businesses a real boost and can help them attract more customers.

If you’re self employed or run your small business in a partnership, it’s likely you’ve had a weight on your shoulders which has been growing over the last few weeks. This Friday (January 31) is the deadline for self-assessment tax returns relating to the 2012-2013 tax year.

At bOnline we spend a lot of time encouraging people to market their businesses online, as many small business owners have still not realised the importance of a digital strategy.

With Christmas just a few weeks away and bank balances still fresh from payday, the first weekend in December is one of the busiest shopping periods of the year. This year, small businesses could see an even bigger rise in sales as the UK celebrates its first Small Business Saturday.

Starting your own business from home is now easier than ever as more business processes are able to be done online. So if you have a hobby or skill you’d like to turn into a business, you can do it easily and effectively with just a few tools.

The earnings of freelancers and micro businesses is on the rise, according to a new study by Crunch Accounting.

With budgets being tight, people are always looking for different ways to make their monthly wages go further, especially now Christmas is around the corner. In the past few years, payday lenders have become popular due to their aggressive marketing tactics, but now people are beginning to realise their pitfalls.

Good search engine optimisation (SEO) can be a bit of a mystery, especially for small businesses. There are many reasons why your site may not be ranking highly. Check out these common mistakes and try our quick fixes to boost your search engine ranking: