Small business secrets...

Why should you switch to a cloud-based phone system?

Posted by Suzannah Hale on Oct 17, 2017 2:55:45 PM

Why-you-should-switch-to-a-cloud-based-phone-system

With traditional phone systems, before you can get started, you need to install large and bulky hardware. A cloud-based phone system is different as it requires no special equipment or installation at all! - just an internet connection.

Flexibility

Businesses can’t be run using multiple phone numbers. A cloud-based system allows you to connect your mobile to your landline, meaning two things. Firstly, you’ll never miss a call again. Dual ringing means that even if you are away from your desk, your mobile will still ring. Secondly, workers can enjoy working away from their desks, being able to access all client information and make phone calls from their mobiles. As long as you have an internet connection, you can work from anywhere.

This is great because it removes the reliability on hardware. What happens if the phone network goes down? Companies using a traditional phone system would be stuck, but those with a cloud-based system can continue working as normal. Another benefit is if, for example, the UK has heavy snow and employees can’t travel to the office. Instead of closing the business for the day, employees can still make and receive calls from their mobiles.

Cost efficient

Cloud-based phone systems use the internet to make and receive calls. There is no additional line rental and users only pay for the minutes they use. It is also extremely cost-effective to run, especially when compared with a traditional phone line, it is estimated to save companies at least 30 per cent on phone bills.

Scalable

Another great benefit of a cloud-based phone system is that it can easily be scaled up as your business grows. It is quick and easy to add new direct numbers and extensions.

Competitive edge

Small companies using a cloud-based phone system will benefit from the numerous features that come with it. Gain a competitive edge over the competition with a virtual receptionist, call forwarding, voicemail - email and conference calling qualities. Stay professional, and keep customers happy.

 

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If you have any questions or comments about this post please fill in the comment box below, or send me an email: shale@bonline.com. To find out more about bOnline, please visit our website.

Topics: Latest, VoIP

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