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8 reasons why VoIP is perfect for entrepreneurs

Posted by Amina Addow on Apr 24, 2020 11:55:31 AM
Amina Addow
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As an entrepreneur or sole trader the most important person in your business, is you! You need to be able to reach every call that reaches your business, from identifying business calls to maintaining a work-life balance. A VoIP phone does all that at a fraction of the price.

1. Professional receptionist

Make sure every call is handled professionally with custom, automated message to callers before you pick up. For customers, the first impression of a business comes from a greeting message. Using this feature your business can lay out dialing menus so customers can get the right service at the first ring.

2. Stay connected to your business from anywhere

Using VoIP, your landline business phone can exist on your mobile phone. Installing a mobile app is easy and allows easy switching between a personal and professional phone number. Don't stay stagnant and easily take business calls anywhere outside of the office.

3. Costs

Hosted VoIP solutions are also more affordable than on-premise solutions. These systems cover support, maintenance and updates. Furthermore, providers will also implement advanced features at no extra cost to you. Leaving you to focus on other areas of growing your business.

This is especially handy for any business relying on national or international calls, as these can deliver significant reductions in cost. 

4. Multi-channel

IP phone systems have multiple channels such as instant messaging, call conferencing and also a service that can transcribe voicemails and transfer into emails.  Offering better streamlining of operations and increasing productivity.

5. Work remotely

VoIP calls can be sent and received using your computer, so you can just use a headset and answer calls with a click or grab them on your smartphone. As long as there is an internet connection, WiFi or 4G available, you to work from anywhere in the world!

6. Expansion and location

VoIP has many features that allow your business to operate from anywhere in the world as long as reliable WiFi is available. Cloud phones aren’t disadvantaged from geographical restrictions meaning entrepreneurs can also set up offices abroad at no further cost.  All while keeping a UK number and lowering costs on international calling.

7. Backup and security

Most VoIP providers operate on ‘hosted’ systems which means that technology, security and software updates are handled externally.  Making sure that your business phone is fitted with the best security software to protect personal data. This is updated automatically leading to minimal downtime for your business and no confusing jargon to follow.

8. Set working hours

Using VoIP, easily set working hours to clearly signpost when your business operates. Features such as Auto-Attendant (call routing) can set lunch and break hours alongside regular office hours. 

For customers, it's immensely important to know when your business is open. Time of day routing clearly shows business-hours and after-hours accompanied with a custom greeting message. Keeping customers and business partners well-informed.

Final thoughts

Help build a professional front with a phone line that's available anywhere. As outlined above, VoIP has many benefits for entrepreneurs looking to expand, support customers or expand. To see how a VoIP phone solution can benefit your business speak to an expert on 0203 697 4166.

Topics: Latest, VoIP

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A blog by bOnline for news, tip and insights for  UK 'micro-business' owners.

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