Before the pandemic, working remotely wasn’t top of mind, or was an earned privilege. But since the pandemic forced everyone around the world to stay indoors, remote working was the only option left. 

It may come as a surprise to you that even though COVID-19 pandemic caused a detrimental impact on many businesses across the UK, in recent times despite the pandemic, there has been a surge in company registrations. 

Did you know that since the pandemic started, many businesses have died down? If not, then you should be familiar with the fact that COVID-19 was not just responsible for impacting the health of people but also for snatching away their livelihoods.

While it’s often overlooked, caller experience is a major customer touchpoint that shouldn’t be overlooked. Setting up these four critical in-call announcements can help you present a professional image to all callers. 

By presenting clear messages containing relevant information about your business shows callers you value their time and want to assist.

Starting a small business requires a lot of effort. There's a lot consider such as proper documentation, legal obstacles along with marketing and strategic development. However, this can be easily navigated if you have the right skill set and support. 

We have actionable and easy steps to help you get off on the right foot when looking into entrepreneurship. 

Let's face it, running your own small business is expensive, in fact, 90% of small businesses fail in their first year of trading. There's a lot to consider when first setting up a business, expenses, employees and stock. All of this can add up quickly when going about day to day business operations. It's important to have cost-saving measures in place to avoid problems with cash flow.

Here are six actionable tips to start saving money for your small business.

As the COVID-19 pandemic has shown us, business and workplace culture can change instantly with regards to working, networking, and keeping your business afloat. 'Unprecedented circumstances' was the chosen buzzword for 2020 and with it a complete shake-up to how small businesses operate.

It's imperative to make sure your small business has a way of keeping up with changing times and to future-proof your organisation.

Working as a sole trader can be heavy-handed at best and isolating at worst, you're responsible for every aspect of your business from customer service to sales to business admin. It's important to be able to switch off every now and then to preserve your mental health.

Here are some tips on how to create a work-life balance as a sole trader.