Small business secrets...

The end of the landline is fast approaching and small businesses will need to find alternatives to traditional telephony. We've complied everything you need to know in regards to the switch-off.  From what Opernreach is doing, along with a run-down of what to expect in 2020.

It's no secret that the hardest year of business trading is usually the first. In fact, 90% of business tend to fail. We've complied tips to help you navigate this and on what to prioritise to ensure you have the enough funds, resources and partners to help you through it.

Technology is evolving every year and consumers are usually quick to adopt the latest iPhones. However, companies are slower in the uptake, especially when it comes to upgrading their infrastructure. Sometimes, the reason is existing systems work fine or cutting costs and budget issues.  To stay competitive and survive in the business environment small businesses need to adopt innovations in communication technology. 

Here are a few signs that it may be finally time to upgrade your business phone system.

So, your new website is now live! Your business now has a virtual shop window open to everyone. Now there are some steps to take to make sure the right prospects to visit your site. 

Here are actionable tips to get your website off on the right foot and start generating leads.

As an entrepreneur or sole trader the most important person in your business, is you! You need to be able to reach every call that reaches your business, from identifying business calls to maintaining a work-life balance. A VoIP phone does all that at a fraction of the price.

It may seem like a good starting point, but using a mobile number does not give off the best image of your small business. This is common in the small business community. A study by GoDaddy revealed that 86% of small business owners use their personal phone number for business. As your business grows over the years you'll soon start to feel the pain and limitations.

Here is why it's time to stop using a mobile line and how a switch to VoIP is a better alternative.

In unprecedented times, small businesses need to prepare and take action to prevent loss of services. While a forced change of location or a shake-up of teams can't be avoided, a VoIP phone system can help keep consistency and limit disruption.

Here are the ways switching to VoIP can help keep your small business running.

When looking to improve operations, sales and customer reviews are important indicators. However, small businesses need to consider customer-facing data as well. This is the best way to access pain-points and real-time customer expectations. 

Here are the key ways small businesses can benefit from incorporating call recording to their phone systems.

As a small business owner, you can’t afford to miss calls from customers, business partners or investors. Thankfully, there is a way you can make sure that your response is always turned ‘on’, VoIP is the answer.

Voice Over Internet Protocol (VoIP) is revolutionizing communications tools and have many applications specifically for these scenarios.

One of the first interactions a customer has with a business is through speaking to a representative. Customers expect a service that caters to their needs effectively and quickly.

Voice Over Internet Protocol (VoIP) is a comprehensive phone system that can create better customer communications.