Small business secrets...

For most businesses sale leads are made via the telephone with customers querying the product and price. Traditional landlines are able to answer calls with ease but doesn't have the scope of features to personalize customer journeys or help with closing.

We share what VoIP features can help grow sales more effectively.

Cloud technology has become common in day to day business operations. From apps, backup and now telephony using Voice Over Internet Protocol (VoIP) phones.

VoIP phones are quickly becoming the preferred choice of communication among small enterprises. If your business is still using traditional telephony, here are many benefits to switching to cloud-based communications.

Voice over Internet Protocol (VoIP) phone systems has become a popular choice of communication system for businesses. Due to the scaling, portability and cost-efficiency allows business to communicate with ease, compete and grow in their market.

Over the past week, the Chancellor of the Exchequer Rishi Sunak has put into place plans to support small businesses during the disruption caused by COVID-19.

There comes a time where every small business thinks of scaling and expanding.  While some succeed, most hit a glass ceiling and tend to fail. In fact, 60% of UK businesses go under in three years.

We've complied top areas to consider to make sure that the scaling of your business has the best chance of success.

Whether you're a virtual worker, an owner of an online business or want your own space for business tasks. Setting up a home office is needed to work from home successfully. 

We look at the underlying mechanics of setting up a home office.

For small businesses building credibility can be as easy as changing your telephone. A switch to VoIP gives your business over 50 phone calling and management features designed to better communicate with employees and more importantly customers. 

Traditional landlines are shutting down in favour of IP telephony systems. As expected your small business may have questions regarding this change and how it will impact your existing business communications.

With the number of coronavirus cases increasing, remote working has been thrust into the spotlight. However, working from home is a daily occurrence for 1.54 million people in the UK. As a small business owner, this may be your first time accommodating for this and its challenges.

Here are a few ways UK small business owners can organise employees who have to work remotely and how to ensure productivity levels with Voice Over Internet Protocol (VoIP) phone systems.