2020 has brought a new expectation for remote work. Due to Covid-19 nearly half of the UK workforce is working remotely. While remote work has always existed it was never required in the way that it is now.
More importantly, employees have had to completely change how they communicated and collaborate while being separated. The main concerns of remote work are distractions, low productivity and lack of consistent communication. Here are tips on how to engage remote employees while still providing the level of customer service consumers expect.