In today's business climate, to stay ahead you have to adapt to modern technology such as Voice Over Internet Protocol (VoIP). With features you won't find on the landline that boosts efficiency and operations. Here are other reasons it's time to switch to a VoIP phone system.
Call analytics is one of the most important features of a Voice Over Internet Protocol (VoIP) phone solution. VoIP call analytics provide you with valuable insights into the performance of your employees as well as campaigns.
These statistics and insights can be used to bring efficiency and productivity to your organisation. Here are some of the other benefits of call analytics.