Small business secrets...

It’s no surprise that Voice Over Internet Protocol (VoIP) has cemented itself as the communication technology of the future. With BT preparing for the end of the landline in 2025 and Openreach rolling out their plans for Single Order Generic Ethernet Access (SOGEA) later this month where broadband will be made available without line rental.

This year, the country commemorates the holiday under the theme: “The Year of Indigenous Languages: Promoting and Deepening a Human Rights Culture”.

Ofcom has released a statement regarding Single Order Generic Ethernet Access which will see telephone lines moving to broadband. This will undoubtedly cause a massive shake-up to services and we dive into how small businesses can prepare for this.

This year’s theme is ‘balance for better’ to create a more gender-balanced world.  The day allows us to celebrate how far women’s rights have come and what more can be done to press for progress.

Workplace diversity and the ways we can include it in business is still a topic for discussion. Diversity should be celebrated and when it comes to the workplace, it’s no different.

Earlier we’ve discussed why online reviews are essential and how it can benefit small businesses.

As consumers are becoming increasingly honest with their reviews, how do you deal with negative feedback? We look at 5 ways small businesses can recover from bad reviews without hurting their brand.