Small business secrets...

Lauren Bagdasarian

Recent posts

What is a Call Queue and how can it benefit your business?

Posted by Lauren Bagdasarian on Jul 24, 2020 11:00:00 AM

Like many businesses, customer queries and sale leads are dealt with via the phone. Providing consistent excellent customer service is a challenge for any business. However, installing call queues can help and be an invaluable asset for your teams and business. Increasing the chance of calls being answered.

Read more

Topics: Small business tips, Latest, VoIP

8 ways to build better customer relationships

Posted by Lauren Bagdasarian on Jul 23, 2020 12:30:00 PM

In a business setting, companies strive to make good relationships with their customers and potential business partners. Maintaining these relationships is essential for the success of further growth.

If employees and staff don't participate in the necessary networking to build these connections, the company will not be familiar with others in their industry and will lack personal relations with them. 

Read more

Topics: Small business tips, Latest

What is Call Forwarding and how does it benefit your business?

Posted by Lauren Bagdasarian on Jul 16, 2020 2:00:00 PM

Whether in the office or at home call forwarding can be an important part of your internal and external business communications.

Using VoIP feature call forwarding, offsite team members, sales people and executives can easily get calls wherever they may be and keep customer service levels high.

Read more

Topics: Latest, VoIP

International Small Business Day 2020

Posted by Lauren Bagdasarian on Jun 27, 2020 11:54:23 AM

Today is International Small Business Day!

This day commemorates micro, small, and medium sized businesses.

Read more

Topics: Small business tips, Latest

Small Biz 100 applications now open!

Posted by Lauren Bagdasarian on Jun 26, 2020 5:23:29 PM

All UK small businesses from all industries are welcome to apply for Small Biz 100! Having a chance at such a wonderful opportunity is hard to come by, so taking advantage of such an event can boost your company to greater heights.

Read more

Topics: Small business tips, Latest

What is a Hunt Group and how should you use them?

Posted by Lauren Bagdasarian on Jun 18, 2020 2:15:15 PM

Has your company ever spent hours searching through voicemails due to customers having trouble getting through to your business? Hunt groups are here to change the game for customers and tech services. They are designed to meet the needs and satisfaction of your customers efficiently

Read more

Topics: Latest, VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

Join the VoIP phone system revolution! 

Subscribe here!

Recent posts