Small business secrets...

The landline is going out of fashion.

A recent survey showed 67.2% would get rid of their landline if it wasn’t still needed for broadband.

Every business owner knows that customer satisfaction is key. There’s no questioning that the customer is always right and it’s important to keep your consumers happy. By consistently providing great customer service will see your business brand grow.

Artificial intelligence for small business can seem intimidating at first. It is easy to dismiss this phenomenon as ‘foreign’ and a complicated tool. However, AI offers many benefits for small businesses and the time is now to seize this opportunity.

The end of the year is almost upon us and it is vital to have a plan on how your small business can kick off the New Year. We've set out tips and areas you can work on to make sure you have a clear insight on what 2019 means for your business.

The Day of Reconciliation is a public holiday held annually on December 16th in South Africa.

In the Afrikaner culture, this day is also about remembering souls lost in the “battle of the blood river”  between the Zulu tribe and Voortrekkers.

This is particularly concerning as mental health illness is the biggest cause of lost work days. Therefore, it is imperative that your business has foundations in place to make the working environment mental health friendly.

The internet is increasingly becoming the source of where consumers get their information, and for businesses, it’s no different. Online reviews can play a vital role in the development of your business brand.

Cleaning up the environment has been a huge talking point in the media and amongst the general public. More businesses are actively working to make their spaces more environmentally sustainable. We outline how you can take the first steps in reducing your company’s carbon footprint.

The digital space is fast-paced and ever-changing and with 2018 almost at an end, your business should be considering plans for 2019. To make it easier we have identified key areas and trends you can utilise to propel your business into the future.