Small business secrets...

This year’s theme is ‘choose to challenge’. This encourages us to stay alert in order to tackle unconscious gender bias and inequality.

By challenging the status quo we can choose to call out this bias and choose to seek out and celebrate women’s achievements.

In December 2020, Salisbury became the first city in the UK to gain complete access to Openreach's full fibre (FTTP) network. Over 90% of the city now has access to fast and full fibre broadband.

bOnline phone now allows your business to upload a custom professional voicemail greeting to callers.

Due to the current COVID-19 pandemic, the majority of businesses either resorted to remote working or have unfortunately shut down during lockdown. Many businesses, especially small businesses, have greatly felt the impacts of this economic crisis.

As the world is preparing to bounce back from this devastation with help of the vaccine, many small businesses will need to reface and begin a new build-up for their company and look to see how they can rebuild what was lost and continue growing with in the future.

2020 has brought a new expectation for remote work. Due to Covid-19 nearly half of the UK workforce is working remotely. While remote work has always existed it was never required in the way that it is now.

More importantly, employees have had to completely change how they communicated and collaborate while being separated. The main concerns of remote work are distractions, low productivity and lack of consistent communication. Here are tips on how to engage remote employees while still providing the level of customer service consumers expect.

For start-ups and small businesses choosing a phone number is often one of the first decisions.  After all, this will be used for reaching and keeping in contact with customers, employees, suppliers, etc. However, traditional telephony is becoming increasingly outdated leaving VoIP phone systems to take centre stage.

Here's why VoIP technology is slowly taking over the telecom space and as seen from the BT shutdown taking over traditional copper lines altogether.

bOnline phone allows you to set your personalised closed greetings with text-to-speech technology, making it easy to accurately portray a professional message.

Easily convert typed text into natural-sounding speech using your bOnline phone dashboard and Google’s AI speech technologies.

You can now use Face and Fingerprint ID to login to your bOnline phone mobile app

bOnline phone now allows you to easily edit, set and manage your business hours of operation using your account holder dashboard.

Simply update your business hours to reflect on how your bOnline phone system should direct your calls.

bOnline phone now allows your business to present a professional experience to callers outside of your operating hours with a closed audio greeting.