Small business secrets...

Amina Addow

Amina Addow
bOnline's Brand Narrator Amina provides engaging and helpful content for small businesses. Amina explores technological advancements, community in the workplace and provides actionable tips & tricks for business growth.
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Recent posts

7 things to do after launching a new business website

Posted by Amina Addow on Apr 24, 2020 4:38:11 PM

So, your new website is now live! Your business now has a virtual shop window open to everyone. Now there are some steps to take to make sure the right prospects to visit your site. 

Here are actionable tips to get your website off on the right foot and start generating leads.

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Topics: Small business tips, Latest

8 reasons why VoIP is perfect for entrepreneurs

Posted by Amina Addow on Apr 24, 2020 11:55:31 AM

As an entrepreneur or sole trader the most important person in your business, is you! You need to be able to reach every call that reaches your business, from identifying business calls to maintaining a work-life balance. A VoIP phone does all that at a fraction of the price.

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Topics: Latest, VoIP

Why small businesses shouldn’t use mobile numbers on their website

Posted by Amina Addow on Apr 22, 2020 2:45:19 PM

It may seem like a good starting point, but using mobile number does not give off the best image of your small business. This is common in the small business community. A study revealed that 86% of small business owners use their personal phone number for business. As your business grows over the years you'll soon start to feel the pain and limitations.

Here is why it's time to stop using a mobile line and how a switch to VoIP is a better alternative.

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Topics: Small business tips, Latest, VoIP

How a VoIP phone system can limit the disruption to services

Posted by Amina Addow on Apr 20, 2020 11:03:36 AM

In unprecedented times, small businesses need to prepare and take action to prevent loss of services. While a forced change of location or a shake-up of teams can't be avoided, a VoIP phone system can help keep consistency and limit disruption.

Here are the ways switching to VoIP can help keep your small business running.

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Topics: Latest, VoIP

The benefits of call recording for small businesses

Posted by Amina Addow on Apr 15, 2020 12:49:15 PM

When looking to improve operations, sales and customer reviews are important indicators. However, small businesses need to consider customer-facing data as well. This is the best way to access pain-points and real-time customer expectations. 

Here are the key ways small businesses can benefit from incorporating call recording to their phone systems.

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Topics: VoIP

How to never miss an important business phone call

Posted by Amina Addow on Apr 8, 2020 3:24:05 PM

As a small business owner, you can’t afford to miss calls from customers, business partners or investors. Thankfully, there is a way you can make sure that your response is always turned ‘on’, VoIP is the answer.

Voice Over Internet Protocol (VoIP) is revolutionizing communications tools and have many applications specifically for these scenarios.

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Topics: Latest, VoIP

How a VoIP phone system can improve customer service

Posted by Amina Addow on Apr 8, 2020 11:56:47 AM

One of the first interactions a customer has with a business is through speaking to a representative. Customers expect a service that caters to their needs effectively and quickly.

Voice Over Internet Protocol (VoIP) is a comprehensive phone system that can create better customer communications.

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Topics: VoIP

7 ways VoIP can increase business productivity

Posted by Amina Addow on Apr 3, 2020 2:59:09 PM

In an age where businesses are able to operate from anywhere and employees are always on the go. Having a business communication device that can keep up is key. A cloud-based phone system can help enhance collaboration and refine operations.

Here are some of the ways VoIP can help teams stay productive.

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Topics: VoIP

How small businesses can access COVID-19 government relief

Posted by Amina Addow on Apr 1, 2020 2:20:20 PM

In our previous post we laid out what support packages the government put in place for small businesses. Now, more information is available on how to claim if your business has been hit by the COVID-19 pandemic.

Here's how small businesses can access government relief packages.

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Topics: Small business tips, Latest

6 VoIP features designed to help SMEs grow sales

Posted by Amina Addow on Mar 31, 2020 4:36:15 PM

For most businesses sale leads are made via the telephone with customers querying the product and price. Traditional landlines are able to answer calls with ease but doesn't have the scope of features to personalize customer journeys or help with closing.

We share what VoIP features can help grow sales more effectively.

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Topics: VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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