Small business secrets...

Suzannah Hale

Recent posts

Happy Workers Day

Posted by Suzannah Hale on May 1, 2018 11:52:27 AM

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It seems to be the season for Bank holidays, not just as we enter May in the UK, but in South Africa too! Today celebrates YOU. The worker, and we are certainly thankful for our employees in Cape Town and in the UK office alike.

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Topics: bOnline & Industry News

Freedom Day

Posted by Suzannah Hale on Apr 27, 2018 1:26:29 PM

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Image source - Nelson Mandela’s Twitter feed, 2016.

Our South African team is today celebrating Freedom Day. This is an important milestone to remember in the history of the country and the end of racism in South Africa.

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Topics: bOnline & Industry News

Keep your customers happy

Posted by Suzannah Hale on Apr 26, 2018 11:21:43 AM

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Nurturing relationships with your customers is a growing area for businesses to implement. In this age of automation and innovation, caring for your customers has never been more important! A happy customer will bring you many benefits, but how can you go about ensuring they’re pleased with your business? 

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Topics: Small business tips, Latest

The ultimate guide to GDPR for small businesses

Posted by Suzannah Hale on Apr 24, 2018 10:15:18 AM

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The introduction of GDPR has been described as the most important change in data privacy regulation for two decades! It is likely to hit all businesses hard, but small businesses are finding it hard to know where to start with the new legislation. So, how could it affect your small business?

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Topics: Small business tips

Four communication tools for small businesses

Posted by Suzannah Hale on Apr 19, 2018 11:03:19 AM

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Communication in business is an important area that is often overlooked when businesses are just starting up, or growing. In this blog, I’ve outlined four areas that businesses can use to quickly and easily improve communications - both internally and externally.

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Topics: Small business tips, Latest

Emojis in email - should you be using them?

Posted by Suzannah Hale on Apr 17, 2018 9:41:25 AM

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A picture is worth a thousand words – and an emoji can show your emotions through the internet. Emojis are based on symbols from Japanese comics and express emotion through digital communication. The idea is to provide a reaction when emailing, texting or messaging someone who can't see your body language.

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Topics: Small business tips, Latest

Email marketing is far from dead!

Posted by Suzannah Hale on Apr 12, 2018 10:33:00 AM

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*Updated May 2020: stats and graphs changed to reflect new numbers in 2019 and 2020.*

A quick google search for ‘email marketing is dead’ now turns up a mere 239,00,000 results. With so many other ways to target your audience, there are many marketers out wondering; are emails still effective?

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Topics: Small business tips, Latest

Mobile Responsive vs Mobile-Friendly website design

Posted by Suzannah Hale on Apr 10, 2018 10:02:16 AM

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As website designers, we often get asked questions about mobile, and how a website will look across different devices. People often confuse the terms ‘mobile-friendly’ and ‘mobile responsive’. So what exactly do ‘mobile-friendly’ and ‘responsive’ mean? Let’s take a closer look:

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Topics: Small business tips, Latest

5 clues your website needs redesigning

Posted by Suzannah Hale on Apr 3, 2018 9:57:51 AM

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Our customers are often asking us for the signs that their website is dated needs a redesign. There are some telltale signs that every website will display which show you that you could do with a redesign. In this article, we’ll go through five of the most common signs that you should consider redesigning your website.

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Topics: Small business tips, Latest

Business broadband providers short on speed

Posted by Suzannah Hale on Mar 27, 2018 12:53:26 PM

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As you’ve probably read, some of the UK’s biggest broadband providers have been inadequately informing customers about internet speeds when they are buying a new broadband deal. This just brings to light how important it is to search broadband deals and get a realistic quote.

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Topics: Broadband, Latest

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A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

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