Small business secrets...

When looking to improve operations, sales and customer reviews are important indicators. However, small businesses need to consider customer-facing data as well. This is the best way to access pain-points and real-time customer expectations. 

Here are the key ways small businesses can benefit from incorporating call recording to their phone systems.

As a small business owner, you can’t afford to miss calls from customers, business partners or investors. Thankfully, there is a way you can make sure that your response is always turned ‘on’, VoIP is the answer.

Voice Over Internet Protocol (VoIP) is revolutionizing communications tools and have many applications specifically for these scenarios.

One of the first interactions a customer has with a business is through speaking to a representative. Customers expect a service that caters to their needs effectively and quickly.

Voice Over Internet Protocol (VoIP) is a comprehensive phone system that can create better customer communications.

In an age where businesses are able to operate from anywhere and employees are always on the go. Having a business communication device that can keep up is key. A cloud-based phone system can help enhance collaboration and refine operations.

Here are some of the ways VoIP can help teams stay productive.

In our previous post we laid out what support packages the government put in place for small businesses. Now, more information is available on how to claim if your business has been hit by the COVID-19 pandemic.

Here's how small businesses can access government relief packages.

For most businesses sale leads are made via the telephone with customers querying the product and price. Traditional landlines are able to answer calls with ease but doesn't have the scope of features to personalize customer journeys or help with closing.

We share what VoIP features can help grow sales more effectively.

Cloud technology has become common in day to day business operations. From apps, backup and now telephony using Voice Over Internet Protocol (VoIP) phones.

VoIP phones are quickly becoming the preferred choice of communication among small enterprises. If your business is still using traditional telephony, here are many benefits of switching to cloud-based communications.

Voice over Internet Protocol (VoIP) phone systems has become a popular choice of communication system for businesses. Due to the scaling, portability and cost-efficiency allows business to communicate with ease, compete and grow in their market.

Over the past week, the Chancellor of the Exchequer Rishi Sunak has put into place plans to support small businesses during the disruption caused by COVID-19.