Small business secrets...

bOnline phone feature release: professional closed greetings

Posted by Amina Addow on Jan 12, 2021 3:55:18 PM

bOnline phone now allows your business to present a professional experience to callers outside of your operating hours with a closed audio greeting.

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Topics: Latest, Feature releases

Business phone lines explained: landlines vs digital phone lines

Posted by Amina Addow on Jan 12, 2021 3:04:00 PM

For start-ups and small businesses choosing a phone number is often one of the first decisions.  After all, this will be used for reaching and keeping in contact with customers, employees, suppliers, etc.  Much like a professional and branded domain name and email, a phone number identifies and reflects your business (read why NOT to use a mobile number). 

Typically, the decision of selecting a business phone number was closely associated with the trading location of the business as landlines were, by definition, tied to a premise...but no longer is this the case.

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Topics: Latest, VoIP

Top 5 bOnline phone features and how to use them

Posted by Amina Addow on Jan 11, 2021 12:17:00 PM

bOnline phone revitalises our core mission to make VoIP phone systems clear and simple for business owners.

Offering new stylish design, a smoother and more intuitive experience with robust phone system features like call recording and video conferencing as standard. We’ve also used excellent feedback from our customers to ensure it’s easy to use for business owners.

Here are the top five bOnline phone features our small business customers are using and how your business can benefit from too!

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Topics: Latest, VoIP

How a VoIP phone system can limit the disruption to services

Posted by Amina Addow on Jan 7, 2021 3:40:47 PM

In unprecedented times, small businesses need to prepare and take action to prevent loss of services. While a forced change of location or a shake-up of teams can't be avoided, a VoIP phone system can help ensure business continuity and limit disruption for both staff and customers.

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Topics: Latest, VoIP

A clear guide on the BT shutdown for SMEs

Posted by Amina Addow on Dec 10, 2020 2:15:01 PM

Openreach have announced they will be switching off their existing PSTN and ISDN network by 2025 and switching to a single IP network. Meaning that millions of businesses who still use traditional telephony would need to switch to a cloud-based solutions. While 2025 might seem far away small businesses can make the change now to limit disruption to their services. 

Here's everything you need to know regarding the switch off.

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Topics: Latest, VoIP

5 VoIP features to ensure that business calls are always answered

Posted by Amina Addow on Dec 8, 2020 9:00:00 AM

For small business owners, every call is vital to connect with stakeholders, customers and other business partners. Your small business has to maintain a reliable telephony which can store and recall any message. Missed calls often lead to loss of sales and revenue consisting of missed leads and frustrated customers.

With over 50+ features a VoIP phone system can help prevent this by ensuring that every call reaches your business.

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Topics: Latest, VoIP

bOnline awarded Growing Business of the Year: Smaller Company

Posted by Amina Addow on Nov 27, 2020 1:41:14 PM

We’re immensely proud to announce that we have won at the Growing Business Awards 2020 in the category the ‘Growing Business of the Year: Smaller Company (Turnover up to £10m)’.

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Topics: Latest, bOnline & Industry News

What is an 020 Area Code?

Posted by Amina Addow on Nov 24, 2020 2:29:20 PM

020 numbers are for London, including Central London and the outer London boroughs. Several areas outside Greater London also use this code while the outer parts of some London boroughs use their own area codes instead of 020 numbers.

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Topics: Latest

Why you still need a business (digital) landline telephone number (even if you answer it on your mobile phone)

Posted by Amina Addow on Nov 24, 2020 1:00:00 PM

As the owner of a business, you've got to maintain a flawless line of communication to reach everyone who matters to your business - even if that’s just you at the start.

Imagine customers, suppliers or stakeholders not being able to reach your business at all, that's essentially the consequence of not having a stable and reliable, digital business landline telephone line.

Whilst this is of utmost importance there are other reasons why a landline number is preferable for small businesses, even if you’re answering it on your mobile phone.

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Topics: Small business tips, Latest, VoIP

Remote work: How to make sure your small business is secure

Posted by Amina Addow on Nov 23, 2020 3:20:33 PM

2020 has brought a new expectation for work which many are getting used to. Due to Covid-19 40% of the workforce is working remotely. While remote work has always existed it was never required in the way that it is now.

Employees have had to completely change how they are communicating and working together. The main concern for businesses is the security of important information. Here are tips on how to make your small business and overall organisation secure while working remotely.

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Topics: Small business tips, Latest

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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