Small business secrets...

In 2025, the landline will cease to exist and UK businesses will need to find an alternative. While the switch to VoIP is inevitable, it's important to keep track of key milestones in this process.

We've compiled a timeline of important dates your small business needs to keep track of ahead of the BT shutdown.

PRESS RELEASE: London, England – 16 October 2020 – bOnline Limited “bOnline”, a leading provider of internet connectivity and VoIP telephony solutions to UK micro-businesses, has been awarded the Silver Award in the UK Customer Experience Awards (UKCXA) 2020. The awards are one of the industry’s highest esteemed CX events recognising organisations providing innovative customer experiences.

Many small businesses have already experienced the benefits of VoIP for their internal and external communications. There are still small businesses who are hanging onto traditional landlines at the cost of their business operations.

Here are some signs that your small business needs to switch to VoIP. 

Along with the COVID-19 pandemic, there has been a great demand for remote working and adjusting to this 'new normal'. The way we have to work and interact with our colleagues has changed and needs to be monitored in a new way.

Here are seven way to manage remote teams with VoIP.

As a business owner, you have many roles and responsibilities that often take up time. Unified communications can help you connect with stakeholders, suppliers and employees without having to worry about being physically present.

Using VoIP, you can unify chat, calls and video calls to one device. Communicating with your team is especially important now where remote work is required due to the COVID-19 pandemic. Allowing you stay connected, here is more on what 'Unified Communications' is and how your small business can benefit.

The use of traditional landlines has become obsolete due to mobile phones and VoIP. Due to the BT shut down, there is no other option to find a new alternative. You may have decided that VoIP is the best option for your small business but there are many VoIP providers.

Now it is time to choose a VoIP provider for your small business and things to keep into consideration when making this decision is the cost, reviews, customer service, and many other things that are important when making this decision.

VoIP has amazing benefits from all the features it offers. However, a main concern about VoIP is if the call quality is as good as traditional phones. We weigh what could affect the quality of your VoIP phone but how it still is a better alternative for small business communications.

For most small businesses owners, they don't realise that their operational systems are outdated until sales, leads and employee contribution slow down. The world of small business is changing with the growing demand remote working due to the COVID-19 pandemic.

Here are seven ways to tell your small business communications may be outdated and why it's time for an upgrade.

BT has announced that traditional ISDN landlines will cease to exist due to high maintenace costs and outdated technology.  There are far better communication tools for your small business such as Voice Over Internet Protocol (VoIP). It's now time to plan for the future to allow for minimal disruption.

Recently the Prime Minister has made a statement announcing new Covid19 restrictions in England. The main advice is for those who can, to work at home for the foreseeable future. There are other measures that apply in England beginning Thursday 24th September.