Small business secrets...

7 VoIP features to manage teams working remotely

Posted by Giselle Camacho on Oct 15, 2020 11:00:00 AM

Along with the COVID-19 pandemic, there has been a great demand for remote working and adjusting to this 'new normal'. The way we have to work and interact with our colleagues has changed and needs to be monitored in a new way.

Here are seven way to manage remote teams with VoIP.

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Topics: Latest, VoIP

What is Unified Communications?

Posted by Giselle Camacho on Oct 7, 2020 11:00:00 AM

As a business owner, you have many roles and responsibilities that often take up time. Unified communications can help you connect with stakeholders, suppliers and employees without having to worry about being physically present.

Using VoIP, you can unify chat, calls and video calls to one device. Communicating with your team is especially important now where remote work is required due to the COVID-19 pandemic. Allowing you stay connected, here is more on what 'Unified Communications' is and how your small business can benefit.

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Topics: Latest, VoIP

How to choose a phone system provider for your small business

Posted by Giselle Camacho on Oct 5, 2020 11:00:00 AM

The use of traditional landlines has become obsolete due to mobile phones and VoIP. Due to the BT shut down, there is no other option to find a new alternative. You may have decided that VoIP is the best option for your small business but there are many VoIP providers.

Now it is time to choose a VoIP provider for your small business and things to keep into consideration when making this decision is the cost, reviews, customer service, and many other things that are important when making this decision.

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Topics: Latest, VoIP

VoIP call quality – Is it as good as regular phones?

Posted by Giselle Camacho on Oct 2, 2020 11:00:00 AM

VoIP has amazing benefits from all the features it offers. However, a main concern about VoIP is if the call quality is as good as traditional phones. We weigh what could affect the quality of your VoIP phone but how it still is a better alternative for small business communications.

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Topics: Latest, VoIP

BT landline shutdown: what your small business should do now

Posted by Giselle Camacho on Sep 30, 2020 2:40:31 PM

BT has announced that traditional ISDN landlines will cease to exist due to high maintenace costs and outdated technology.  There are far better communication tools for your small business such as Voice Over Internet Protocol (VoIP). It's now time to plan for the future to allow for minimal disruption.

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Topics: Latest, VoIP

BT ISDN switch off: how will it really affect your business?

Posted by Amina Addow on Sep 25, 2020 11:00:00 AM

National telecoms provider BT has announced they will shut off their ISDN and PSTN services. The move brings to an end the use of analogue phone lines and moves communications technology into an entirely online space.

BT will no longer offer businesses the ability to acquire ISDN and PSTN after 2020, with the total switch off occurring in 2025. Here's what your small business needs to know in the run up to the switch-off.

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Topics: Latest, VoIP

Cost comparison of VoIP phone vs traditional phone line

Posted by Amina Addow on Sep 24, 2020 3:06:30 PM

Choosing the right type of phone system is a big decision for small businesses, playing a central role in communications. There are two primary formats to choose from: traditional business phone systems or upgrading to Voice Over Internet Protocol (VoIP). We've weighed up the costs of both to allow you to make an informed decision.

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Topics: Latest, VoIP

7 reasons for small businesses to switch to VoIP

Posted by Giselle Camacho on Sep 16, 2020 3:00:00 PM

In today's business climate, to stay ahead you have to adapt to modern technology such as Voice Over Internet Protocol (VoIP).  With features you won't find on the landline that boosts efficiency and operations. Here are other reasons it's time to switch to a VoIP phone system.  

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Topics: Latest, VoIP

How call analytics can benefit small businesses

Posted by Giselle Camacho on Sep 16, 2020 11:15:00 AM

Call analytics is one of the most important features of a Voice Over Internet Protocol (VoIP) phone solution. VoIP call analytics provide you with valuable insights into the performance of your employees as well as campaigns.

These statistics and insights can be used to bring efficiency and productivity to your organisation. Here are some of the other benefits of call analytics.

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Topics: Latest, VoIP

How small businesses can prepare for the migration from ISDN to SIP

Posted by Amina Addow on Sep 11, 2020 3:00:00 PM

As part of the conscious shift from traditional landlines to mobile technologies Openreach has announced that no new Integrated Services Digital Network (ISDN) orders will be issued after December 2020. 

In light of the landline extinction in 2025, it’s essential to look for alternatives now and move away from ISDNs. Understandably this will cause a shake-up to telecommunications and it’s best to prepare your business now for the ISDN switch-off.

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Topics: Latest, VoIP

About blog

A blog by bOnline for news, tips and insights for UK small and 'micro' business owners.

Subscribe to benefit from our weekly curated tips and tricks you'll need to start or grow your business. We focus mainly on insights related to UK business telecoms and the landline-free future.

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